Building what's next for frontline work
Fountain Labs is the innovation team at Fountain. We work side by side with customers to find the problems that matter most to frontline employers, prototype AI agents and new products to solve them, and turn what works into Fountain products.
Next up
Cue Power User Conference 2026
Two days in the desert to build with Fountain, alongside the people getting the most out of Cue. Agenda, session materials and your Fountain team, all in one place.
Our work
Things we've built
Most projects start with a real customer problem and a scrappy prototype. Here's a look at what we've made.
Cue playbooks and workshops
Cue prompts in your team's own words
Demo Account Agent
Tailored Fountain demo accounts from a one-line request
Cue quality agents
Agents that show us where Cue helps and where it gets stuck
Launching Cue with customers
A hands-on customer beta before Cue's public launch
Worker support inbox
Exploring AI answers for frontline workers, over text
Fountain Shift discovery
How customer conversations helped shape Fountain Shift
Where Labs started
Early experiments that helped shape Fountain Onboard
For customers
What we share
Tools and material from our work that you can use with your own team. Some pages are open to everyone; others have a password we share with you directly.
Claude skills
Skills we built and use every day, ready to add to your own Claude.
Browse skillsPresentations
Decks we make for and with customers. Each one is shared privately with the team it was made for.
How sharing worksResearch
What we're learning about AI in frontline hiring, from real customer builds.
Read the researchBeta programs
Early access to new Fountain and Cue features, before anyone else.
Get on the listBrand kit
Fountain Labs and CPUC logos, colors and type, ready to download.
Get the kitEvents and programs
Where we build together
We'd rather show than tell. Our events put HR and talent leaders hands-on with AI, from sample-data workshops and demo workspaces to building in their own Fountain accounts at CPUC.
CPUC 2026
Our first Cue Power User Conference, an invite-only build retreat
Hands-on AI summits
Leaders building with Cue, hands on keyboards
Agentic AI workshops
From a real HR problem to a clickable prototype in one session
CHRO Summit 2025
HR leaders, hands on with agentic AI
How Labs works
Small team, short loops
Labs is where Fountain tries new ideas before they're products. We keep teams small and loops short, and we bring customers in early.
Start with real problems
We begin with the problems that matter most to frontline employers, not with a technology looking for a use.
Build with customers
Prototypes go in front of real users early. Co-design sessions, betas and build days shape what we make.
Ship what works
When an experiment proves itself, we hand it to Fountain's product and engineering teams to build into Fountain.
- 2022
Labs starts with new hire onboarding experiments, later handed to the Fountain Onboard team.
- 2024
Discovery for Fountain Shift, and a prototype worker support inbox.
- 2025
Fountain's first CHRO Summit, where Labs ran a hands-on build session, and a run of hands-on AI workshops.
- 2026
Cue launches with customers, and our first Cue Power User Conference.
Want to build with us?
Labs works with a small group of customers on most experiments. If there's a workflow you'd love to take off your plate, we'd like to hear about it.